Privacy Policy

What kind of information do we collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; device and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profile.

 How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you provide us, such as your name, address, and email address. Your personal information will be used only for the specific reasons stated above.

 Why do we collect such personal information?

We collect such personal and non-personal information for the following purposes:

  • To provide and operate the Services.
  • To provide our Users with ongoing customer assistance and technical support.
  • To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.
  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.
  • To comply with any applicable laws and regulations.

 How do we store, use, share, and disclose our website visitors' personal information?

Our company is hosted on an online platform that allows us to sell our products and services. Your data may be stored through Wix.com's data storage, databases, and general applications, which store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 How do we communicate with our website visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 How are cookies and other tracking tools used?

We use cookies for reasons such as:

  • To provide a better experience for our visitors and customers.
  • To identify our registered members (users who registered on our site).
  • To monitor and analyze the performance, operation, and effectiveness of the Wix platform.
  • To ensure our platform is secure.

There are several types of cookies:

  • First-party cookies: Cookies that Wix places on your site.
  • Third-party cookies: Cookies that are placed and used by third parties.

Duration:

  • Session cookies (transient): These cookies are erased when you close your browser and do not collect information from your device. They typically store information in the form of a session identification that does not personally identify the user.
  • Persistent cookies (permanent or stored): These cookies are stored on your hard drive until they expire (i.e., based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as browsing behavior or user preferences for a specific site.

Category:

  • Strictly necessary cookies: These are the cookies that allow your visitors to navigate our site. They are also necessary for security reasons.
  • Functional cookies: These cookies "remember" registered visitors/customers to improve their user experience.

About Google cookies

Google uses cookies for various purposes, including remembering your SafeSearch preferences, making the ads you see more relevant, counting the number of visits we receive to access a page, helping you sign up for our services, protecting your data, or remembering your ad preferences.

You can view a list of the types of cookies Google uses, as well as discover how Google and our partners use cookies in advertising. Our Privacy Policy explains how we protect your privacy regarding the use of cookies and other information.

To opt out of Google Analytics tracking across all websites, visit this link: http://tools.google.com/dlpage/gaoptout  (link in English).

How can our website visitors withdraw their consent?

If you do not want us to process your data, please send us an email to: ventas@salvicalzados.com

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us by sending an email to: ventas@salvicalzados.com